FAQ's: Frequently Asked Questions About House Painting
We answer some of the house painting questions that we have received from our customers.Which type of painting services do you offer?
We offer interior and exterior house painting, wood staining and preservation, woodwork stripping and finishing, and carpentry services.
Are you insured?
Yes, we are insured (Liability and Worker’s Compensation Insurance) and will provide proof of insurance upon request. We are required to have Limited Liability Insurance as well as Workers Compensation Disability Insurance.
Are you licensed?
Yes, we are licensed in the state of Connecticut and in Westchester County, New York.
State of Connecticut
* Department of Consumer Protection
Home Improvement Contractor License:
HIC.0544045 (Peter Smith Painting)
* According to the CT Department of Consumer Protection:
“By law, all home improvement contractors and home improvement salespersons doing work in Connecticut must be registered with the Department of Consumer Protection.”
You can look up a Home Improvement Contractor’s License for the State of CT, here:
https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx
Westchester County, New York
Department of Consumer Protection
Home Improvement Contractor License:
#WC-22219-H09 (Peter D. Smith Painting Company LLC.)
* In Westchester County, NY, contractors are required by law to have a license by the Department of Consumer Protection. They can be reached at (914) 995-2155.
As a home improvement contractor in Westchester County, NY we must provide proof of insurance, and submit to a criminal background check to be licensed.
Does Peter Smith Painting provide an free estimate?
Yes, we offer a FREE estimate. When you contact us, we schedule a time to visit your home that is convenient to you and provide a free estimate. We come to observe, to listen, and to estimate exactly what your home needs and what it will take to get the job done for you.
We do not offer estimates online or over the phone. A professional painter needs to look at the project firsthand, not over the phone or online.
Please note: Our contract with you is to get the work done right, and on time, and for the price agreed upon, with as little disruption to your life as possible.
How long until I get my painting estimate?
After we meet with you we will provide an estimate via email within two business days.
Do you provide references?
Yes, references are available upon request.
Does Peter Smith Painting offer a warranty?
Yes, ask Peter about the specifics. We offer a two year guarantee on our work.
Do you offer estimates or quotes over the phone?
No, we do not offer painting quotes or estimates over the phone. Each project we do is unique; as a professional painting contractor we need to see the project in person to ensure that we meet your needs.
How long will painting my house take?
That depends on a number of factors including things like:
- Size of the house, areas or rooms to be painted
- Type of paint
- Weather
- Preparation
- Scheduling
And many other factors. We will work with you and provide this in our estimate.
Are the paints that you use environmentally friendly?
Yes, the standard paints we use are water-based and low VOC or NO VOC, depending what is specified.
If I see a color I like can you match it?
Yes, we will try, but remember, there are significant differences in color between what you see in a magazine, online, and in person. Also, light affects color in different ways. So what you see in one form of light may look significantly different in another.
Which type of paints do you use?
We use Benjamin Moore paints on all of our interior and exterior painting projects. We also use Farrow and Ball when specified.
Interior House Painting
For interior house painting projects, our standard paint is Regal® Select Waterborne Interior Paint, a Zero VOC and low odor paint. It is a durable, water-based acrylic paint that offers great coverage and adhesion, and is available in any color!
Exterior House Painting
For exterior house painting projects we use Regal® Select Exterior Paint. It is a durable, 100% acrylic latex that offers great coverage and adhesion, and is available in thousands of colors!
Exterior Wood Stains
For exterior wood projects we use Benjamin Moore ARBORCOAT® Premium Exterior Stain!
Do you offer a color consultation?
Yes, we offer an initial color consultation when we visit with you and go over the details of the painting project.
“We are very satisfied with the work done on our home. Both Peter & his team were super easy to work with. They were professional, & courteous. Our home looks great. We liked the fact that Peter is very hands-on. He came to the job every day to review the work & check in with me. His team has been with him for years & I think that speaks volumes. We would recommend him & will use him again.”
– Erin, Rowayton, CT